Sunday 27 February 2022

The great Gold Coast restaurant saga

  Wait!! 

Before you read this, pour yourself a drink or make a cup of coffee, prepare some snacks and take a toilet break. This tale is kind of long! That's probably why I called it a saga.

HOW IT ALL STARTED

As I've mentioned in previous posts, my mate and I had a habit of having boozy Friday lunches that stretched into the early hours of Saturday mornings. At this time, in the mid 1990s, we were both living on the Gold Coast. He, in his penthouse in Labrador and me in my modest canal front home in Broadbeach Waters. Why do you need this information? I have no idea.

As a hobby business, we had formed a partnership, buying failed restaurants, turning them into Mon. to Fri. business luncheon restaurants employing a chef/manager and selling the business to the chef/manager after 12 months. This was a great win/win deal for us and the chef. We received the profits for a year and then picked up a standard sale price of $60k. We also arranged finance for the chef to buy it, which meant he could own the business that he had built up over the past year with no upfront personal cash outlay. We did this 22 times, over the years. Eighteen times it was very successful and 4 times we crashed and burned.

Back to the saga.

Our pig farmer Prime Minister, Paul Keating, had just given us "The recession we had to have", part of this meant that people could no longer claim a tax deduction for their "business lunches", This unsurprisingly killed off the business luncheon trade and our hobby business.

The fateful day that created this saga happened at our Friday lunch, during the recession  There were three factors that caused this. My mate having a whinge about the demise of our restaurant business, three or four bottles of Wolff Blass Grey Label shiraz and my fat mouth.

During this discussion, my ego and fat mouth conspired against me to the point I where I told him that I bet I could still do it and, what's more, I could do it for under $1000. My mate saw an opportunity for quick dollar and bet me $1000 that I couldn't do it. I took the bet, but he gave a 3 month time lime limit to do it. I agreed. The next morning, I woke up feeling like death and then remembered the bet. Since then, I have never ever drank Wolff Blass Grey Label shiraz.

GETTING THE RESTAURANT

Finding a vacant restaurant on the Gold Coast was seriously difficult in the 90s, due to the influx of "wanna be entrepreneurs" trying to join "The White Shoe Brigade" (Google it) who infamously inhabited the area. Those wannabes, with pockets full of borrowed or misappropriated cash snapped up every business premises lease as soon as it hit the market. Most of them went broke almost as quickly, ensuring that the feeding frenzy continued.

Meanwhile, I had to find a restaurant quickly, if I was to have any chance of winning the bet. Having been a resident of the Gold Coast and an existing business owner (Marketing Consultant), I had the very real advantage of local knowledge. It came to my attention that a small, 48 seat restaurant was available fronting the Gold Coast Highway and had been empty for more than a year. There were no "For Lease" signs in front of it, nor was it listed with any agents.

It was located on the ground floor of a large residential high rise complex and screened from the road by tropical plants. Ideal for my purpose.

I located the owner, who owned the entire building and lived in the penthouse He was a very nice, elderly man who had deliberately left the restaurant empty to make sure the noise wouldn't disturb his tenants. When I explained to him that the restaurant that I planned would be a business luncheon  business, only operating mon. to Fri., 12pm to 5pm he was quite happy. When I further explained that it would have topless waitresses he actually roared with laughter and promised to be regular customer A promise he kept.

I signed a 3x3year lease and didn't have to pay any goodwill, as it wasn't a going concern. This was important, as the bet that I made with my mate  limited my start up cost to $1000. At this point, I had spent less than $200.

What I haven't mentioned was that the restaurant was completely set up. The kitchen was totally fitted out. The only things a chef had to bring were his pots and knives. So were the bar and dining room, right down to the crockery, cutlery and bar glassware.

STARTING THE RESTAURANT

I kept the restaurant's original name. Why? Simple. The name was already assigned to the premises along with the required licences, so it saved money.

Now, ten days had passed since the bet, so I had to get a move on. I advertised for topless waitresses and a chef in The Gold Coast Bulletin which cost about $50. The response was amazing! I only needed 6 waitresses and received 100+ applications. More than 20 chefs applied for the one vacancy, so I called on my mate to interview the waitresses and choose 6. I had absolute faith in him, as he a lot of experience in other restaurants we had owned in the past and he didn't let me down.

I deliberately decided to interview the chefs myself, because I was looking for a specific kind of person, plus a spare. All will be explained in good time.

The starting chef had to be a home owner/buyer, a family man and an excellent chef who had no experience in working with young, bare breasted waiting staff. As I said. All will be explained in good time.

I explained to all the chef applicants that they would not be paid a wage, but would get all the profit from the kitchen, while I would get the bar profits and the entry fee ($10/head). Running costs would be shared. 

Most of the chefs were OK with that, because they would make more than a normal salary. It was good for me, as I would not have to bother with stock control or wastage in the kitchen. I also explained that I would require a $1500 bond because they were an unknown quantity to me and were responsible for running half the business and they would have to sign a contract as a sub contractor, not an employee. The bond stocked my bar, keeping that cost to zero.

The other firm rule was they were only there as a chef and NO harassment of the staff would be tolerated.

So, there I was. Three weeks in and about to open the restaurant and still only spent less than $400.

THE OPENING AND THE DEMISE OF CHEF #1

The week prior to opening, each day I placed a small "Bookings Essential" ad ($70) in The gold Coast Bulletin. By Wednesday we were booked out. Two weeks later, we were booked out two months ahead on Wed, Thurs. and Fri. Before long 75% of our bookings were permanent. The problem was that I wasn't getting the income from the kitchen. I found this annoying because it was totally my idea and hard work that started the whole thing.

Fortunately, fate stepped in, which made my problems go away. It came to my notice that the chef was starting to act inappropriately towards some of the waitresses and they felt uncomfortable collecting meals from the kitchen. When I confronted him about it, he became defensive and abusive. There was absolutely no way that I was going to accept that so, in collabaration with my mate' s partner, the chef's wife got an anonymous phone call, asking if she knew the kind of restaurant that her husband worked in. She didn't believe the caller, who then suggested that she go through the restaurant's kitchen door around 3pm on Friday and check for herself. The caller then hung up.

Why 3pm?  Food service had ended then and a couple of waitresses were in the kitchen, helping to clean up.

I was busy in the bar when the chef's wife arrived around 3.15, so I'm relying on the report from the waitresses working in the kitchen at the time. Apparently, she literally stormed in, took one look at the waitresses and grabbed the chef by the shirt and dragged him out the back door while screaming abuse at him.

There are two things to learn from that. Be honest with your wife and treat employees with respect.

To continue, a locksmith arrived at 5.30 to change the locks and my "stand by" chef, who only wanted to work for a salary, was told to report foe work the next Monday.

SAYING GOODBYE TO THE RESTAURANT

As I mentioned earlier, many of my customers had permanent bookings. Two of my regulars were a lawyer and his accountant mate. They were great customers but, after a few too many drinks, would call me over and tell me that I had the best job in the world. Little did they know how full on it was. So much so, that it was affecting my main business, the Marketing Consultancy, and I had already decided to sell the restaurant.

After about 6 months, on a Friday, the lawyer and his mate called me over, as usual, and started on their "best job in the world" routine, so I asked them why didn't they buy it. Of course they asked how much and I told them $60k, walk in walk out. I went home and never thought any more about it. On the following Monday, the lawyer walked into my Marketing Consultancy with a bank cheque for $60,000 and a contract of sale. We did the deal in record time and we both parted, very happy. I never set foot in the restaurant again.

A  PARTY AND THE POLICE

Shortly after the restaurant opened, my mate, who lost the bet and graciously handed my $1000 winnings, decided to have a party on board his 12m game fishing boat, to celebrate the restaurant's success. His parties were legendary, so I readily agreed and having just pocketed $1000, I offered to pay for the booze. He "forgot" to tell me that he had invited about 15 other people. No wonder the booze bill was closer to $2000 than $1000. He hates to lose as much as I do....bastard!! Great party, though.

Now for the police bit.

A few months after I sold the restaurant to the lawyer, I had knock on my front door from the police. They wanted to know if I had sold the restaurant to that particular lawyer for $60k. When I said that I had they told me that the lawyer had used his clients trust account funds to buy it as well as to cover his gambling debts and they required me to refund the money.

I explained to the police that I was not involved in any of his illegal activities and was paid with a perfectly legal bank cheque and had a legal bill of sale for a legitimate business and would not be returning any of it. I then gave them my lawyer's business card and told them to take it up with him. I never heard from them again,

I later heard that the lawyer who bought the restaurant had been charged, found guilty, disbarred and jailed for six months.

Here endeth the saga.


No comments:

Post a Comment